FAQ
Quiet Hours
We kindly request our guests to respect quiet hours between 10pm and 7am.
Wi-Fi
Absolutely! We understand the importance of staying connected. We've got super fast Wi-Fi is available throughout all areas of our establishment, and it's provided to our guests free of charge.
How to reach us?
You'll find us conveniently situated at the foot of the High Street, adjacent to Arundel Castle, on the corner of the post office and Mill Road.
Car & Parking:
For GPS navigation, please use the address BN18 9AD, 11 High Street. Although we don't provide on-site parking, there are multiple car parks in close proximity. The Mill Road car park, located just around the corner, serves as the primary parking option for Arundel Castle. Parking fees apply from 8 am to 6 pm, with overnight parking available free of charge. Alternatively, the Crown Yard car park is situated around the other corner.
For guests willing to take a short stroll, free on-street parking is available in Arundel city centre. However, please note that parking on the street may be limited at times.
Train:
Arundel Train Station is a mere 10-minute walk from the High Street. The mainline rail link connects directly to London Bridge Train Station, London Victoria Train Station, and Gatwick Airport. Additionally, Ford station, located two miles from Arundel along Ford Road, offers direct services to Brighton. Trains to Ford station depart from Arundel Train Station. For the latest travel advice, please consult Southern Rail.
Bicycle:
Are you traveling by bicycle? We're happy to provide overnight storage for your bikes in our back-of-house area.
By air:
London Gatwick is the nearest international airport, just a 50-minute train ride away.
Walking:
Arundel is situated on the edge of the South Downs National Park. If you're hiking along the famous South Downs trail, Arundel is a short 10-minute detour by car or a brisk one-hour walk.
Flight of stairs
Please note that our bedrooms are situated on either the 1st or 2nd floor of the building. Please be aware that there is no lift available, so guests should be prepared to navigate stairs during their stay.
Children
Children aged 6 and above are welcome when accompanied by a parent.
Our bedrooms accommodate a maximum of two persons, and we do not have the capacity for extra beds. Families can secure their private floor by booking both The Earl and The Duchess bedrooms.
Minimum Age Requirement:
The minimum age for hotel guests at check-in is 18 years old. Children aged 6 and above are welcome when accompanied by a parent.
Dogs/Pets
We are fans but do not host sleepovers with your bestie, sorry!
Group Reservations
A reservation for 3 rooms or more is classified as a group reservation and is subject to our group policies.
Group bookings should be made directly with us via email or phone. A designated group leader or organizer should be appointed to liaise with our team for all booking-related communications.
Please note that we do not accommodate hen, stag, or similar parties. Parties or events of any kind are not allowed on the premises.
Check-in/out
Check-in time is from 2:30pm to 6pm. If you expect to arrive after 6pm, no problem! Just let us know, and we'll give you our self-check-in instructions for a hassle-free arrival.
On the day of departure, we kindly ask you to check-out by 10:30am. Prefer to sleep in? Late check-out until 12:30pm is available for an additional £25, subject to availability.
Should you require arrival or departure outside of these specified hours, kindly contact us prior to your scheduled arrival.
Breakfast Options
We've teamed up with our wonderful neighbours at The Moathouse Café and our friends at Juniper on Tarrant Street to offer you a variety of breakfast options.
The Moathouse Café, conveniently located next door, serves breakfast from 7:30am on weekdays, 8am on Saturdays, and 8:30am onwards on Sundays. Juniper, situated in Tarrant Street, opens its doors Wednesday through Saturday from 9:00 am. Both venues serve breakfast until 11:30am.
If you book directly with us, breakfast vouchers are available for purchase at £10 per person per night. You can buy them either at the time of booking or upon arrival at House Arundel.
Minimum Length of Stay
During high-demand dates, we typically require a minimum stay of multiple nights to accommodate all guests. We understand that this may not always align with your plans. However, we're open to making exceptions when possible. Feel free to contact us, and we'll do our best to accommodate your needs.
Is there anything else you'd like assistance with or any other information you need?
Certainly! If you have any further inquiries or would like to reach out to us, please visit our "Contact" page, and we'll be sure to get in touch with you promptly. Thank you!