FAQ
Quiet Hours
We kindly request our guests to respect quiet hours between 10pm and 7am.
Wi-Fi
Absolutely! We understand the importance of staying connected. We've got super fast Wi-Fi is available throughout all areas of our establishment, and it's provided to our guests free of charge.
How to reach us?
You'll find us conveniently situated at the foot of the High Street, adjacent to Arundel Castle, on the corner of the post office and Mill Road.
Car & Parking:
For GPS navigation, please use the address BN18 9AD, 11 High Street. Although we don't provide on-site parking, there are multiple car parks in close proximity. The Mill Road car park, located just around the corner, serves as the primary parking option for Arundel Castle. Parking fees apply from 8 am to 6 pm, with overnight parking available free of charge. Alternatively, the Crown Yard car park is situated around the other corner.
For guests willing to take a short stroll, free on-street parking is available in Arundel city centre. However, please note that parking on the street may be limited at times.
Train:
Arundel Train Station is a mere 10-minute walk from the High Street. The mainline rail link connects directly to London Bridge Train Station, London Victoria Train Station, and Gatwick Airport. Additionally, Ford station, located two miles from Arundel along Ford Road, offers direct services to Brighton. Trains to Ford station depart from Arundel Train Station. For the latest travel advice, please consult Southern Rail.
Bicycle:
Are you traveling by bicycle? We're happy to provide overnight storage for your bikes in our back-of-house area.
By air:
London Gatwick is the nearest international airport, just a 50-minute train ride away.
Walking:
Arundel is situated on the edge of the South Downs National Park. If you're hiking along the famous South Downs trail, Arundel is a short 10-minute detour by car or a brisk one-hour walk.
Flight of stairs
Please note that our bedrooms are situated on either the 1st or 2nd floor of the building. Please be aware that there is no lift available, so guests should be prepared to navigate stairs during their stay.
Children
Children aged 6 and above are welcome when accompanied by a parent.
Our bedrooms accommodate a maximum of two persons, and we do not have the capacity for extra beds. Families can secure their private floor by booking both The Earl and The Duchess bedrooms.
Minimum Age Requirement:
The minimum age for hotel guests at check-in is 18 years old. Children aged 6 and above are welcome when accompanied by a parent.
Dogs/Pets
We are fans but do not host sleepovers with your bestie, sorry!
Group Reservations
A reservation for 3 rooms or more is classified as a group reservation and is subject to our group policies.
Group bookings should be made directly with us via email or phone. A designated group leader or organizer should be appointed to liaise with our team for all booking-related communications.
Please note that we do not accommodate hen, stag, or similar parties. Parties or events of any kind are not allowed on the premises.
Check-In & Check-Out
We aim to make your arrival and departure as smooth and flexible as possible. Our standard check-in time is from 2:30 PM to 6:00 PM. If you expect to arrive later, no worries at all! Just let us know, and we’ll provide you with self-check-in instructions for a hassle-free arrival.
On your departure day, we kindly ask that you check out by 10:30 AM.
Want to sleep in? We offer a late check-out until 12:30 PM for just £25, subject to availability.
If your arrival or departure time falls outside of these hours, please don’t hesitate to contact us before your stay, and we’ll be happy to make the necessary arrangements.
Breakfast Options
We believe breakfast should be a delightful start to your day, which is why we’ve partnered with two of Arundel’s favourite cafés to offer you flexible and delicious morning options.
☕🥓🍳 The Moathouse Café – Located right next door, serves a fantastic breakfast starting from:
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7:30 AM on weekdays; 8:00 AM on Saturdays; 8:30 AM on Sundays
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They serve breakfast until 11:30 AM daily.
🥑🥐 Juniper – A charming spot on Tarrant Street, offers breakfast from 9:00 AM to 11:30 AM, Wednesday to Saturday.
How to Enjoy Breakfast During Your Stay:
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If you book directly with us, you can purchase breakfast vouchers for just £12.50 per person per night.
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Vouchers can be added at the time of booking or purchased upon arrival at House Arundel.
📖 Want to learn more about our breakfast partners and their menus? Check out our latest blog posts: Read more here.
Minimum Length of Stay
During high-demand dates, we typically require a minimum stay of multiple nights to accommodate all guests. We understand that this may not always align with your plans. However, we're open to making exceptions when possible. Feel free to contact us, and we'll do our best to accommodate your needs.
Is there anything else you'd like assistance with or any other information you need?
Certainly! If you have any further inquiries or would like to reach out to us, please visit our "Contact" page, and we'll be sure to get in touch with you promptly. Thank you!