FAQ & Helpful Info

Flights of Stairs/No Lift

Please note that our bedrooms are situated on either the 1st or 2nd floor of the building. Please be aware that there is no lift available, so guests should be prepared to navigate stairs during their stay.

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The Building

House Arundel is situated in a 16th Century, Grade II listed building, so you can expect some beautiful original features. We're on a high street, so you may hear the occasional bit of external noise, but creaky floorboards is also something you might hear from time to time in some of the surrounding rooms. For the quietest night sleep, we recommend The Queen, The Earl and The Duchess. We have supplied each room with ear plugs for any light sleepers!​​

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Children

Children aged 6 and above are welcome when accompanied by a parent.
Our bedrooms accommodate a maximum of two persons, and we do not have the capacity for extra beds. Families can secure their private floor by booking both The Earl and The Duchess bedrooms.

Dogs/Pets

We love dogs, but do not host sleepovers with our furry friends, sorry! We do, though, have a dog of our own who will occasionally reside in the communal areas and back of house. He does not go upstairs.

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Air Conditioning​

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Unfortunately there's no air conditioning in the rooms, but there are thermal blinds and fans provided. 

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Check-In & Check-Out

We aim to make your arrival and departure as smooth and flexible as possible. House Arundel also works as a self-check-in site. Our standard check-in time is from 2:30 PM. If you expect to arrive later in the evening, no worries at all! Just let us know, and we’ll provide you with self-check-in instructions for a hassle-free arrival.

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On your departure day, we kindly ask that you check out by 10:30 AM.

Want to sleep in? We offer a late check-out until 12:30 PM for just £25, subject to availability.

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If your arrival or departure time falls outside of these hours, please don’t hesitate to contact us before your stay, and we’ll be happy to make the necessary arrangements.​​​

Breakfast Options

A delicious breakfast is the best way to start your day, so we’ve partnered with two of Arundel’s favourite cafés to offer you tasty and flexible options.

☕🥓🍳 The Moathouse Café – Located right next door, serves a fantastic breakfast starting from:

• 7:30 AM on weekdays; 8:00 AM on Saturdays; 8:30 AM on Sundays

• They serve breakfast until 11:30 AM daily.

🥑🥐 Juniper (limited opening times)– A charming spot on Tarrant Street, offers breakfast from 9:00 AM to 11:30 AM, Wednesday to Saturday only.

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How to enjoy breakfast during your stay:

• If you book directly with us, you can purchase breakfast vouchers for just £12.50 per person per night to use in Moathouse or Juniper.

• Vouchers can be added at the time of booking or purchased upon arrival at House Arundel.

• Alternatively, you can enjoy a delicious breakfast large or small in one of the many cafes in and around Arundel.

📖 Want to learn more about our breakfast partners and their menus? Check out our latest blog posts: Read more here.

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Do the owners live on site?

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No, Rosie and James live a short drive away. Rosie is on site most days between 9.30am and 4.30pm to welcome guests, answer any questions and keep House ship shape! Should you need them early morning or late-afternoon onwards, you can easily reach them on the number provided at booking and check-in.

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Minimum Age Requirement:

The minimum age for hotel guests at check-in is 18 years old. Children aged 6 and above are welcome when accompanied by a parent.

Wi-Fi

Absolutely! We understand the importance of staying connected. We've got super fast Wi-Fi is available throughout all areas of our establishment, and it's provided to our guests free of charge.

You'll find us conveniently situated at the foot of the High Street, adjacent to Arundel Castle, on the corner of the post office and Mill Road.

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Car & Parking:

For GPS navigation, please use the address BN18 9AD, 11 High Street. Although we don't provide on-site parking, there are multiple car parks in close proximity. The Mill Road car park, located just around the corner, serves as the primary parking option for Arundel Castle. Parking fees apply from 8 am to 6 pm, with overnight parking available free of charge. Alternatively, the Crown Yard car park is situated around the other corner.

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For guests willing to take a short stroll, free on-street parking is available in Arundel city centre. However, please note that parking on the street may be limited at times.

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Train:

Arundel Train Station is a mere 10-minute walk from the High Street. The mainline rail link connects directly to London Bridge Train Station, London Victoria Train Station, and Gatwick Airport. Additionally, Ford station, located two miles from Arundel along Ford Road, offers direct services to Brighton. Trains to Ford station depart from Arundel Train Station. For the latest travel advice, please consult Southern Rail.

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Bicycle:

Are you traveling by bicycle? We're happy to provide overnight storage for your bikes in our back-of-house area.

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By air:

London Gatwick is the nearest international airport, just a 50-minute train ride away.

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Walking:

Arundel is situated on the edge of the South Downs National Park. If you're hiking along the famous South Downs trail, Arundel is a short 10-minute detour by car or a brisk one-hour walk.